Terms of Service

Effective date: October 23, 2025

Welcome to iBlaast.com (the “Website”), operated by Swire Group SRL (“iBlaast,” “we,” “us,” or “our”), a company established in the Republic of Moldova. These Terms of Service (the “Terms”) form a binding agreement between you (“you,” “your,” or the “Client”) and iBlaast governing your access to and use of the Website, related materials, and any services we provide, including consultation, performance marketing, ad campaign setup, optimization, creative testing, and creator/influencer collaboration management for social platforms such as Instagram and TikTok (collectively, the “Services”).

By using the Website or engaging our Services, you agree to these Terms. If you do not agree, you must not access or use the Website or Services.

1. Who We Are

iBlaast is a performance marketing provider focused on legitimate growth strategies for social media profiles and brands. We operate transparently using official advertising tools and ethical collaborations. We do not sell likes, followers, or any form of inauthentic or automated engagement. We are not affiliated with, endorsed by, or sponsored by Instagram, TikTok, Meta Platforms, Inc., ByteDance Ltd., or any other third-party platform owner. All trademarks, service marks, and logos remain the property of their respective owners.

2. Acceptance of Terms

By accessing the Website or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced herein, including our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization; in such case, “you” and “Client” will refer to that organization.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. You affirm that you are legally permitted to enter into these Terms and that your use of the Services complies with all applicable laws and platform policies.

4. Scope of Services

Our Services may include some or all of the following, as agreed in a proposal, order form, or statement of work (“SOW”):

We may modify or refine the Services over time to improve outcomes or to maintain compliance with policies and laws. Any material change will be communicated in writing and, where required, documented through a revised SOW.

5. Client Responsibilities

To enable effective delivery, you agree to:

6. Acceptable Use

You will not use the Services to engage in, promote, or facilitate any activity that is illegal, deceptive, or violates platform rules, including but not limited to: selling or purchasing fake engagement, bots, or automated accounts; misleading claims; unlawful targeting or discrimination; harassment; or infringement of third‑party rights. We may suspend or terminate Services if we reasonably believe your actions breach these Terms or create undue risk.

7. Third‑Party Platforms and Tools

The Services often require interaction with third‑party platforms and tools (e.g., Instagram, TikTok, ad networks, analytics systems). We do not control these platforms, and your use of them may be subject to their terms, privacy policies, fees, and service limitations. We are not responsible for third‑party outages, feature changes, rejections, suspensions, or policy enforcement that affect your campaigns. You are responsible for any third‑party charges, spend, or service fees unless otherwise stated in a signed SOW.

8. Proposals, SOWs, and Changes

Each engagement may be governed by a mutually agreed SOW detailing scope, deliverables, timelines, and fees. Changes requested by either party will be documented and may affect cost or schedule. Oral statements do not amend an SOW unless confirmed in writing.

9. Fees, Payments, and Taxes

Fees, billing schedules, and payment methods are set forth in the applicable SOW or invoice. Unless otherwise stated, fees are quoted exclusive of taxes, which you are responsible to pay as required by law. Where we advance ad spend or third‑party costs on your behalf, you must reimburse those amounts promptly. Late payments may accrue interest at the lower of 1.5% per month or the maximum permitted by law. We may suspend Services for overdue accounts.

10. Refunds and Credits

Because Services consist of professional time, planning, and execution, fees are generally non‑refundable once work begins. If you believe there has been an error in billing or delivery, contact us at support@iblaast.com and we will review in good faith. Any discretionary credits or refunds will be applied as determined by us and do not waive our rights under these Terms.

11. No Guarantees; Performance Disclaimer

Marketing outcomes depend on variables outside our control, including creative quality, competitive pressure, platform changes, consumer behavior, and budget. We do not guarantee specific numbers of likes, followers, views, conversions, or revenue. Any examples of past performance are illustrative and not promises of future results.

12. Intellectual Property

12.1 Client Materials

You retain ownership of content, trademarks, logos, and other materials you supply (“Client Materials”). You grant iBlaast a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, and display Client Materials solely to provide the Services. You represent that you have all rights necessary to grant this license and that your Client Materials do not infringe third‑party rights.

12.2 Agency Materials

We retain ownership of methodologies, processes, templates, software, and know‑how developed by iBlaast (“Agency Materials”), including any enhancements during the engagement. Subject to your payment in full, we grant you a non‑exclusive, non‑transferable license to use deliverables we specifically create for you for your internal business purposes. Agency Materials are not assigned unless expressly stated in an SOW.

12.3 Feedback

If you provide ideas or suggestions, you grant iBlaast a perpetual, irrevocable, royalty‑free license to use them without restriction.

13. Confidentiality

“Confidential Information” means non‑public information disclosed by either party that is marked or reasonably understood to be confidential, including business plans, pricing, data, and technical details. The receiving party will protect Confidential Information with the same care it uses for its own and will not disclose it except to personnel or contractors who need to know it to provide the Services and are bound by confidentiality obligations. Confidentiality obligations survive for three (3) years after termination, except for trade secrets which remain confidential as long as they qualify as trade secrets under applicable law.

14. Data Protection

Each party will comply with applicable data‑protection laws. Our processing of personal data is described in our Privacy Policy. Where we act as a processor on your behalf, the parties may agree to separate data‑processing terms if required by law. You are responsible for providing any legally required notices and obtaining valid consents for personal data that you supply to us for the Services.

15. Warranties and Disclaimers

We warrant that we will perform the Services in a professional and workmanlike manner consistent with industry standards. EXCEPT AS EXPRESSLY PROVIDED, THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL IBlaast OR ITS DIRECTORS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR PAYMENT OBLIGATIONS OR LIABILITY THAT CANNOT BE LIMITED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU TO IBlaast FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT FIRST GIVING RISE TO LIABILITY.

17. Indemnification

You agree to defend, indemnify, and hold harmless iBlaast and its officers, employees, and contractors from and against any claims, damages, or expenses (including reasonable legal fees) arising out of or related to: (a) your Client Materials or instructions; (b) your violation of these Terms or applicable law; (c) your misuse of the Services; or (d) claims by third parties relating to your products, services, or content.

18. Suspension; Termination

We may suspend or terminate the Services or your access to the Website if you breach these Terms, fail to pay fees when due, or if your actions expose us to risk or legal liability. Either party may terminate an SOW for convenience with thirty (30) days’ written notice, unless the SOW states otherwise. Upon termination, you will pay for Services performed up to the effective termination date. Sections that by their nature should survive termination will do so, including intellectual property, confidentiality, payments, disclaimers, limitations of liability, and indemnities.

19. Non‑Solicitation

During the term of the engagement and for six (6) months thereafter, you agree not to solicit for employment any iBlaast employees or key contractors who directly worked with you, without our prior written consent. This does not restrict generalized job advertising not targeted at our personnel.

20. Publicity

With your consent (not to be unreasonably withheld), we may identify you as a client and display your name and brand assets in a client list or portfolio. We will not disclose campaign results or sensitive information without written permission.

21. Beta Features; Suggestions

From time to time, we may offer experimental or beta features. Such features are provided “as is,” may be changed or discontinued at any time, and are used at your discretion.

22. Force Majeure

Neither party will be liable for delay or failure to perform due to causes beyond its reasonable control, including natural disasters, labor disputes, acts of government, utility failures, or widespread outages of third‑party platforms.

23. Notices

Formal notices under these Terms must be in writing and will be deemed given when sent by email to support@iblaast.com (for iBlaast) and to the contact email you supply (for you), or by courier to each party’s last known business address.

24. Assignment; Subcontracting

You may not assign or transfer these Terms without our prior written consent, except in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee assumes all obligations. We may assign these Terms or use vetted subcontractors to deliver portions of the Services, remaining responsible for their performance.

25. Entire Agreement; Order of Precedence

These Terms, together with any SOWs or policies referenced herein, constitute the entire agreement between you and iBlaast and supersede prior or contemporaneous understandings on the subject matter. In the event of a conflict, a signed SOW will control over these Terms, which will control over Website content.

26. Severability; Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. No waiver of any term is deemed a further or continuing waiver of such term or any other term.

27. Governing Law; Dispute Resolution

These Terms are governed by the laws of the Republic of Moldova, without regard to conflict‑of‑laws principles. The parties will first attempt to resolve disputes informally. If unresolved after thirty (30) days, disputes will be submitted to the competent courts of the Republic of Moldova, and the parties consent to their exclusive jurisdiction and venue.

28. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. The “Effective date” above indicates the latest revision. Your continued use of the Website or Services after an update constitutes acceptance of the revised Terms.

29. Contact

If you have questions about these Terms or our Services, contact Swire Group SRL at support@iblaast.com. Postal correspondence may be addressed to our office in Chisinau, Republic of Moldova.